Translation of Terms & Conditions

IMPORTANT NOTE: The Japanese version of this document will govern our relationship - this translated version is provided for convenience only and will not be interpreted to modify the Japanese version. For the Japanese version, please see here.
Last modified April 22, 2025

Terms of Use

These Terms of Use (hereinafter referred to as "these Terms") stipulate the matters that Ride Friends must comply with when using the services provided by NearMe Inc. (hereinafter referred to as "our company"), as well as the rights and obligations between our company and Ride Friends. If you are using the service, please be sure to read the entire text before agreeing to these Terms.

Chapter 1 General Provisions

Article 1 (Definitions)
1.
The following terms used in these Terms shall have the following meanings:
(1) "Ride Friend" means an individual who agrees to the contents of these Terms.
(2) "These Terms" means the contract based on these Terms.
(3) "These Services" includes the ride-sharing matching service, shuttle service, food delivery service, and arrangement service provided by our company.
(4) "Shuttle service" is a general term for the shared shuttle service, chartered shuttle service, and facility shuttle service.
(5) "Shuttle service contract" is a general term for the shared shuttle contract, chartered shuttle contract, and facility shuttle contract. (6) "Service Fee" means the fee paid by Ride Friend to the Company for the Service. (7) "Collection Agent" means a business designated by the Company and granted by the Company the authority to receive fees on behalf of the Company as stipulated in these Terms and Conditions. (8) "Passenger" means a person who travels with Ride Friend in a taxi or other vehicle related to the provision of the Service. (9) "Collection Agent Fee" means the fee for the collection agent service paid by Ride Friend to the collection agent pursuant to a contract with the collection agent. (10) "Company Website" means the website with the URL "https://nearme.jp/". (11) "Account Information" means the email address and password (including those issued by external businesses) required to use the Service. (12) "Personal Information" refers to "personal information" as defined in the Personal Information Protection Act, including name, postal code, address, date of birth, gender, occupation, telephone number, account information, profile information (including nickname, hobbies, family composition, age, and other personal attribute information), credit card information, bank account information, and usage history entered by Ride Friend, and which can identify a specific individual (including information that can be easily matched with other information and thereby identify a specific individual). (13) "Privacy Policy" refers to the privacy policy (regardless of name) established by the Company. (14) "External Service" refers to a service provided by Facebook or other business operators as specified by the Company, which has functions such as authentication of Ride Friend and is used to implement the Service. (15) "External Business" refers to a provider of an external service. (16) "External Terms of Use" refers to the terms and conditions that define the rights between Ride Friend and an external business operator.
2. The definitions of terms set forth in these Terms shall apply not only to these Terms, but also to the Privacy Policy, unless otherwise defined or interpreted differently in the context.
Article 2 (Agreement to these Terms)
The purpose of these Terms is to determine the conditions for the use of this service between RideFriend and our company, and applies to all relationships between RideFriend and our company related to the use of this service. RideFriend must agree to these Terms and use this service in accordance with the provisions of these Terms. RideFriend will be deemed to have agreed to these Terms by using this service.
Article 3 (Changes to the contents of these Terms)
1.
Our company may change the contents of these Terms as necessary. If our company changes these Terms, we will notify RideFriend (including, in this article, by posting the changes on a website operated by our company). If RideFriend uses this service after the notice or does not promptly take the procedure to delete his/her account, RideFriend will be deemed to have agreed to the changes to these Terms. Our company shall not be liable for any damages incurred by RideFriend due to the revision or change of these Terms.
2.
The revised Terms shall come into effect from the time when the Company notifies Ridefriend of the contents of the Terms, unless otherwise specified by the Company.
Article 4 (Registration)
1.
Anyone who wishes to use the Service may apply to the Company for registration to use the Service by agreeing to abide by the Terms and by providing the Company with the information specified by the Company in the manner specified by the Company.
2.
The application for registration must be made by the entity who will be using the Service itself, and applications for registration by agents will not be accepted unless approved by the Company. In addition, true, accurate and up-to-date information must be provided to the Company when applying for registration.
3.
The Company may refuse registration if any of the following reasons apply to a person who has applied for registration under paragraph 1. (1) If the Company determines that there is a risk of violating these Terms and Conditions
(2) If all or part of the information provided to the Company is false, erroneous, or omitted
(3) If the registration to use the Service has been cancelled in the past
(4) If the User is a minor, an adult ward, a person under guardianship, or an assistant, and has not obtained the consent of a legal representative, guardian, guardian, or assistant
(5) If the Company determines that the User is a member of anti-social forces (meaning organized crime groups, members of organized crime groups, right-wing groups, anti-social forces, or other similar persons; the same applies below), or that the User has some kind of interaction or involvement with anti-social forces, such as cooperating or participating in the maintenance, operation, or management of anti-social forces through funding or other means
(6) If the Company otherwise determines that the User is not appropriate to register
4.
The Company will determine whether or not to allow the User to register in accordance with the preceding paragraph and other Company standards, and will notify the User if the User approves the registration. Upon such notification, the User's registration as a Ride Friend will be completed, and the User will begin using the Service. 5. If there are any changes in the information provided to the Company, Ride Friend shall notify the Company of the changes without delay in the manner specified by the Company and submit any materials requested by the Company.
5.
Ride Friend shall not register to use the Service multiple times as the same entity.
6.
Ride Friend promises that it is not, and will not in the future, a member of anti-social forces, etc., and that it will not, either by itself or through a third party, make violent demands, make unreasonable demands beyond legal responsibility, make threatening remarks or use violence in relation to transactions, spread rumors, use fraudulent means or use force to damage the Company's reputation or interfere with the Company's business, or engage in any other similar acts.
Article 5 (Use of the Service)
1.
Ride Friend may use the Service during the validity period of this Agreement in accordance with these terms and conditions and in accordance with the manner specified by the Company.
2.
The rules and regulations regarding this service that we post on our website from time to time constitute part of these terms and conditions, and RideFriend shall comply with them.
Article 6 (Management of Account Information, etc.)
1.
RideFriend is responsible for managing its own account information. RideFriend may not allow third parties to use the account information, or transfer, buy, sell, pawn, lend, rent, or dispose of it in any other form.
2.
RideFriend shall be responsible for any damages caused by information leakage due to insufficient management of account information, errors in use, use by third parties, unauthorized access, etc., and the Company shall not be held liable in any way. In addition, if the Company incurs damages due to unauthorized use of account information, RideFriend shall compensate for such damages.
3.
If account information is leaked to a third party or there is a possibility of this happening, the User shall contact the Company immediately. In addition, if the Company gives instructions at that time, the User shall follow such instructions.
Article 7 (Handling of Personal Information)
1.
The Company shall handle personal information, etc. in accordance with the Privacy Policy in addition to these terms and conditions.
2.
Before using the Service, Ride Friend must review the contents of the Privacy Policy on these Terms, the Service, or our website, and agree to the contents before using the Service.
3.
Ride Friend may use other Ride Friend's personal information obtained through the Service only within the scope of the use of the Service, and may not use it for any other purposes.
4.
Ride Friend agrees that the Company may provide personal information to a third party on Ride Friend's behalf in the following cases.
"Purpose of providing to a third party": Providing the shuttle service applied for by Ride Friend
"Items of personal information provided": Ride Friend's name, email address, telephone number
"Means or method of providing": Viewing on our system, API integration
"Type and attributes of the recipient's organization": Vehicle operating company for shuttle service, dispatch system management company
Article 8 (Agreement to Stripe Service Terms)
1.
The Company designates Stripe Japan Inc. (hereinafter referred to as "Stripe") as the collection agent.
2.
Payment of the Service Fee and other charges related to the Service designated by the Company shall be made based on the payment processing service provided by Stripe, which shall comply with the Stripe Connect Account Agreement (including the Stripe Terms of Use, collectively, the "Stripe Service Agreement"). By agreeing to these Terms or continuing transactions as RideFriend on the Service, RideFriend agrees to be bound by the Stripe Service Agreement (as may be amended by Stripe from time to time, including the amended Agreement). As a condition for the Company to enable payment processing services through Stripe within the Service, RideFriend agrees to provide the Company with accurate and complete information about RideFriend and allows the Company to share such information and transaction information related to RideFriend's use of the payment processing service provided by Stripe.
Article 9 (Coupons)
1.
RideFriend may obtain coupons in the manner and under the conditions specified by the Company.
2.
RideFriend may use coupons in accordance with the terms and conditions of use of the acquired coupons.
3.
Ride Friend may not use coupons for purposes other than those specified in the Terms of Use, and may not exchange coupons for cash, property, or other economic benefits. Furthermore, the Company will not refund any coupons, regardless of the reason. However, this does not apply when required by law. In such cases, the method of refunding coupons shall be as determined by the Company in accordance with laws and regulations and displayed on the Company's website, etc.
4.
Ride Friend may only use coupons for the number of days specified by the Company. Unused coupons that have passed their expiration date will expire and cannot be used thereafter.
5.
Regardless of the reason, if a Ride Friend cancels membership or Ride Friend's membership is terminated, all coupons held by that Ride Friend will expire and cannot be used thereafter.

Chapter 2 Ride-pooling Matching Service

Section 1 General Provisions
Article 10 (Definition of Terms in the Ride-pooling Matching Service) The following terms used in the Ride-pooling Matching Service shall have the following meanings:
(1) "Ride-pooling Matching Service" refers to a service provided by the Company that matches ride friends who wish to share a taxi with each other.
(2) "Ride-pooling" refers to a ride in which a ride leader and a ride member share the taxi fare and ride together in a taxi.
(3) "Ride-pooling contract" refers to a contract concluded by a ride leader to provide a ride-pooling service to a ride member.
(4) "Ride leader" refers to a ride friend who pays the taxi fare to the taxi driver and rides in a taxi.
(5) "Ride member" refers to a ride friend who deposits the ride member's share of the fare to the ride leader and rides in a taxi.
(6) "Ride-pooling matching service fee" refers to the fee for the ride-pooling matching service paid by Ride Friend to the Company in accordance with these Terms and Conditions. (7) "Ride member fee" refers to the portion of the taxi fare paid by the ride member in accordance with the ride-pooling agreement. (8) "Ride leader fee" refers collectively to the ride-pooling matching service fee and collection agency fee paid by the ride leader. (9) "Ride member fee" refers collectively to the ride-member fee and the ride-pooling matching service fee and collection agency fee paid by the ride member. (10) "Withdrawal fee" refers to the fee required when the ride leader cashes the ride member fee entrusted to it by the ride member. (11) "Taxi fare" refers to the taxi fare paid by the ride leader to the taxi driver in accordance with the ride agreement with the taxi driver or taxi operating company. (12) "Normal expected cost" refers to the taxi fare that a ride friend is expected to incur if he/she takes a taxi from the departure point to the destination of the ride friend's choice without using the ride-pooling matching service, and is calculated by our system.
(13) "Expected cost when sharing" refers to the expected cost that a ride friend is expected to incur if he/she takes a taxi from the departure point to the destination of the ride-pooling using the ride-pooling matching service, specifically the following costs, and is calculated by our system.
A. In the case of a ride leader The sum of the taxi fare and the ride leader fee, minus the ride member's fee
B. In the case of a ride member The amount of the ride member fee
Article 11 (Payment, etc. in the ride-pooling matching service)
1.
The payment of the ride leader fee paid by the ride leader and the ride member fee paid by the ride member shall be made based on the payment processing service provided by the collection agent.
2.
Our company shall grant the collection agent the authority to receive the ride-pooling matching service fee on his/her behalf.
3.
The ride leader shall grant the collection agent the authority to receive the ride member's fare on his/her behalf.
4.
If otherwise specified, the taxi driver or taxi operating company may grant the Company and the collection agent the authority to receive the taxi fare on his/her behalf.

Section 2: Our Role, etc.

Article 12 (Our Role in the Ride-pooling Matching Service)
1.
Through the ride-pooling matching service, the Company provides Ride Friends with a place and opportunity to match Ride Friends who wish to share a taxi. Taxi sharing between Ride Friends is conducted based on a ride-pooling agreement concluded between the Ride Friends.
2.
The Company is not a party to, or an agent of, the ride-pooling agreement, nor does it act as an intermediary. Except as otherwise provided in these Terms and Conditions, the Company is not involved in any cancellation, termination, cancellation, or non-performance of the ride-pooling agreement.
Article 13 (Contents of the Ride-pooling Matching Service and No Guarantees)
1.
In the ride-pooling matching service, the normal estimated cost is compared with the estimated cost when sharing a ride, and if the latter cost is lower than the former cost by a percentage determined by the Company, the normal estimated cost, the estimated cost when sharing a ride, whether the ride leader or ride member is a ride leader, and information on other ride-friends who will share a ride (hereinafter, this information is collectively referred to as "Ride-pooling Consideration Information").
2.
Based on the ride-pooling consideration information provided pursuant to the preceding paragraph, the ride-friend will consider whether to share a ride with other ride-friends, and if they wish to share a ride, they will express their intention to share a ride to the other ride-friend. When the ride-friends express their intention to share a ride, a ride-pooling agreement is concluded between them.
3.
The Company does not guarantee any of the information, results, etc. listed in the following items. (1) Accuracy of the amount of the normal estimated cost
(2) Accuracy of the taxi fare amount
(3) Accuracy of the distance from the departure point to the destination and the time required
(4) Accuracy of the ride-sharing consideration information and all information provided with it
(5) Content, quality, and level of the ride-sharing matching service, stable provision of the ride-sharing matching service, results associated with the use of the ride-sharing matching service, etc.
Article 14 (Disclaimer of liability of the Company in relation to the ride-sharing matching service)
1.
Ride Friends shall resolve any disputes (including those listed below) that arise between Ride Friends or between Ride Friends and a third party in relation to the ride-sharing matching service at their own expense and responsibility, and the Company shall not be held liable in any way. (1) Occurrence of taxi accidents, failure to reach destination, route change, or other troubles
(2) Damages, etc. caused to RideFriend or third parties due to violations of laws, regulations, or these Terms by other RideFriends or taxi drivers
(3) Damages, etc. caused to RideFriend or third parties related to the ride-sharing matching service or ride-sharing
2.
In the event of a trouble as specified in paragraph 1, the parties shall resolve it between themselves, and if the Company suffers damages as a result of such trouble, the parties shall jointly compensate for such damages.
3.
In the event of any dispute between RideFriend and a third party in relation to the ride-sharing matching service, including the trouble as specified in paragraph 1, such dispute shall be resolved at the RideFriend's own responsibility and expense, and the Company shall not be involved in such disputes in any way. RideFriend shall jointly compensate the Company for all expenses and compensation, including attorney's fees, incurred in dealing with such disputes.
4.
In the event of a dispute between the Company and RideFriend, the RideFriends agree to jointly bear all expenses, including attorney's fees, incurred by the Company in relation to such disputes.

Section 3 Contents of the Ride-Sharing Agreement and Obligations of Ride Friends, etc.

Article 15 (Contents of the Ride-Sharing Agreement, etc.) Based on the ride-sharing agreement, the ride leader and the ride member will share the section from the departure point to the ride member's destination when the taxi travels from the departure point to the ride leader's destination via the ride member's destination. The ride member will deposit the ride member fee to be paid to the taxi driver with the ride leader, and the ride leader will pay the taxi fare to the taxi driver.
Article 16 (Obligations of Ride Friends in the Ride-Sharing Matching Service)
1.
Before entering into a ride-sharing agreement, the ride friend will notify the Company of the following information in a manner specified by the Company, and will guarantee the accuracy of the information. (1) The departure point and destination of the taxi desired by the ride friend (2) The presence or absence of passengers and the number of passengers
2.
The ride friend will be obligated to do the following actions toward the Company. (1) Immediately after entering into a ride-sharing agreement, meet up with other ride friends who are parties to the ride-sharing agreement and ride together in a taxi. (2) Based on the agreement between the ride friends who have entered into the ride-sharing agreement, meet up with other ride friends who are parties to the ride-sharing agreement and ride together in a taxi.
3.
Upon starting to ride in a taxi based on a ride-sharing agreement, a ride friend is obligated to do the following actions vis-a-vis our company. (1) Notify our company that the ride has started, using a method specified by our company. (2) Pay the ride-sharing matching service fee to our company, using a method specified by our company. (3) Pay the collection agency fee to Stripe, using a method specified by our company. (4) Inform the taxi driver of their destination and route (including driving to the ride leader's destination via the ride member's destination).
4.
Upon getting off a taxi that they have boarded based on a ride-sharing agreement, a ride friend is obligated to do the following actions vis-a-vis our company. Notify the Company of your alighting by the method specified by the Company.
5.
The amount of the ride-sharing matching service fee and the collection agency fee shall be the amount in the ride-sharing consideration information provided by the Company and accepted by the Ride Friend.
6.
If a Ride Friend wishes to change the presence or absence of passengers and the number of passengers as described in paragraph 1, item 2 after the conclusion of the ride-sharing agreement, the Ride Friend may not change the presence or absence or number of passengers without the consent of the other Ride Friend who has concluded the ride-sharing agreement.
Article 17 (Obligations of the Ride Leader)
1.
When a Ride Leader starts riding in a taxi based on a ride-sharing agreement, the Ride Leader shall be obligated to do the following toward the Company. Pay the taxi fare to the taxi driver when getting off the taxi.
2.
The amount of the taxi fare shall be the amount charged by the taxi driver.
Article 18 (Obligations of the Ride Member)
1.
When a Ride Member starts riding in a taxi based on a ride-sharing agreement, the Ride Friend shall be obligated to do the following toward the Company. (1) Deposit the ride member's fee to the ride leader using the payment processing service provided by Stripe in a manner specified by the Company.
(2) If the ride leader does not pay the taxi fare and the taxi driver requests the taxi fare from the ride member, pay the taxi driver.
2.
The amount of the ride member's fee shall be based on the amount in the ride-sharing consideration information provided by the Company and accepted by the ride friend.
3.
In the case of item 2 of paragraph 1, the ride member must notify the Company of this in a manner specified by the Company. The Company shall take appropriate action against the ride member based on the notification.
Article 19 (Changes to the ride member's fee)
If the actual taxi fare is expected to differ significantly from the taxi fare amount in the ride-sharing consideration information provided by the Company due to road conditions, weather, or other circumstances, the ride leader and ride member may agree to change the ride member's fee. If this agreement is established, money may be collected between the ride leader and ride member in any of the following ways.
(1) The ride leader and the ride member receive the amount of cash agreed upon between them.
(2) Agree to change the ride member's fee by a method specified by the Company.
Article 20 (Payment in the ride-sharing matching service) The ride leader and the ride member shall grant the collection agent the authority to receive the ride leader fee and the ride member fee on their behalf. The Company shall not be obligated to issue receipts or other documents for the payment of the ride leader fee and the ride member fee.
Article 21 (Refunds in the ride-sharing matching service) The ride member fee deposited by the ride member with the ride leader shall not be refunded unless the ride leader and the Company agree to it.
Article 22 (Cancellation of the ride-sharing agreement)
1.
The ride friend cannot cancel the ride-sharing agreement after it has been established. However, this does not apply if the ride friend cancels the agreement before boarding the taxi by a method specified by the Company.
2.
If the Ride Friend cancels the ride-sharing agreement based on the proviso of the preceding paragraph, the Ride Friend shall notify the Company of such cancellation in the manner specified by the Company.
3.
If the ride-sharing agreement is cancelled based on the proviso of paragraph 1, the Ride Friend may request a cancellation fee from the Company, unless the Company determines that the agreement was cancelled due to reasons beyond the control of the Ride Friend, and the Ride Friend shall pay the cancellation fee upon receipt of such request.
4.
If the ride-sharing agreement is cancelled based on the proviso of paragraph 1, the Ride-sharing Matching Service Fee, the Collection Agency Fee, and the Ride Member Fee shall not be charged.
Article 23 (Withdrawal of Ride Member Fees)
1.
The Ride Member Fee will be transferred by the Collection Agency to the account of the financial institution registered by the Ride Leader when the withdrawal process is completed. The Ride Leader shall not be able to withdraw the Ride Member Fee until the withdrawal process is completed.
2.
When a ride sharing agreement is concluded and the ride sharing ends, the ride leader must apply to the collection agent for the withdrawal of the ride member's fee based on the ride sharing agreement within 90 days from the end date, using the method specified by our company. Before applying for a withdrawal, the ride leader must complete the identity verification procedure using the method specified by our company.
3.
If the ride leader does not apply for a withdrawal of the ride member's fee within the period specified in the preceding paragraph, the collection agent will promptly transfer the amount to the financial institution account registered by the ride leader. If the transfer is not completed successfully without any reason attributable to our company despite our company having carried out the withdrawal procedure based on this paragraph, our company and the collection agent may deem that the ride leader has waived the right to claim payment of the amount equivalent to the ride member's fee.
4.
A withdrawal fee of 280 yen is required for each withdrawal process. However, the withdrawal fee for the first withdrawal process will be free of charge. When the withdrawal process is complete, we will charge the Ride Leader a withdrawal fee, and the Ride Leader will pay the withdrawal fee to us accordingly. We will pay all or part of the withdrawal fee received as a fee to the collection agent.
5.
Ride Friends agree that if they cancel their membership, they will not be able to withdraw any ride member fees that they have not withdrawn at the time they wish to cancel, at our discretion.
Article 24 (Prohibited acts in the ride-sharing matching service)
1.
Ride Friends must not engage in the following acts. (1) Riding in a taxi with other Ride Friends and their passengers who were parties to the ride-sharing agreement after the termination of the ride-sharing agreement, or offering to do so.(2) A Ride Member directly depositing the Ride Member's fee with the Ride Leader (except as provided in Article 19).
(3) Demanding money or property from other Ride Friends and their passengers who are parties to the ride-sharing agreement (except as provided in Article 19).
(4) Indicating to other Ride Friends that you wish to share a ride, even if you have no intention of entering into a ride-sharing agreement or sharing a ride.
2.
If a Ride Friend discovers any of the acts listed in the preceding paragraph, he/she must report the same to the Company in the manner specified by the Company.
3.
The Company shall not be liable for any damages caused to other Ride Friends, their passengers, or third parties as a result of a Ride Friend engaging in any of the prohibited acts specified in paragraph 1.

Chapter 3: Transportation Services

Section 1: Shared Transportation Services

Article 25 (Definition of Terms in Shared Transportation Services) The following terms used in shared transportation services shall have the following meanings. (1) "Shared Transportation Services" refers to the shared transportation services provided by our company through package tours and other forms. (2) "Shared Transportation Contract" refers to the contract for the use of the shared transportation services concluded between our company and Ride Friend.
Article 26 (Application for Shared Transportation Services)
1.
If a Ride Friend wishes to use the shared transportation services, he/she shall apply in accordance with the application procedures specified by our company.
2.
If the application is successful, the Ride Friend shall agree without reservation to these terms, the Privacy Policy, the Travel Terms and Conditions, the Standard Travel Agency Terms and Conditions, and all other conditions set by our company, and the shared transportation contract shall be established.
Article 27 (Formation of a group in the carpooling service)
1.
By entering into a carpooling contract with our company, a Ride Friend expresses his/her intention to enter into a contract with other Ride Friend who will be riding in the vehicle he/she plans to ride in when using the carpooling service to form a group riding in that vehicle under the conditions set forth in these terms and conditions, and agrees in advance to accept similar expressions of intention from other Ride Friend.
2.
A Ride Friend shall enter into a carpooling contract with our company before the departure of the vehicle, and may not enter into a carpooling contract with our company regarding the vehicle after the departure of the vehicle.
Article 28 (Costs for the carpooling service)
1.
A Ride Friend shall pay to our company the service fee set forth in the carpooling contract.
2.
A Ride Friend shall not be obligated to pay any money to fellow passengers regarding the use of the carpooling service.
Article 29 (Compensation in the event of an accident during a shared shuttle service) If an accident occurs during the provision of a shared shuttle service, and Ride Friend incurs damages, the Company shall provide compensation or damages to Ride Friend in accordance with the provisions of these Terms and Conditions, the Travel Agency Act, and other laws and regulations.

Section 2: Private Shuttle Service

Article 30 (Definition of Terms Used in Private Shuttle Service) The following terms used in the private shuttle service shall have the following meanings.
(1) "Private Shuttle Service" refers to a shuttle service in which a vehicle provided by the Company is chartered for a custom-made package tour or other form.
(2) "Private Shuttle Contract" refers to a contract for the use of a private shuttle service concluded between the Company and Ride Friend.
Article 31 (Application for Private Shuttle Service)
1.
If Ride Friend wishes to use a private shuttle service, the application shall be made in accordance with the application procedures specified by the Company.
2.
If the application is accepted, Ride Friend agrees without reservation to these terms and conditions, the Privacy Policy, the Travel Terms and Conditions, the Standard Travel Agency Terms and Conditions, and all other conditions stipulated by the Company, and a private transfer contract is concluded.
Article 32 (Formation of a group for private transfer services)
1.
If multiple people are riding in a vehicle, Ride Friend will enter into a contract with the passengers before the vehicle departs to form a single group that mutually agrees to ride in the vehicle together under the conditions listed below. (1) Ride Friend shall pay the Service Fee to the Company on behalf of the passenger.
(2) If Ride Friend requires the passenger to pay all or part of the Service Fee paid to the Company, the amount to be paid by the passenger to Ride Friend shall be agreed upon between the passenger and the Ride Friend.
(3) In the event of an accident while the vehicle is in operation and damage is caused to Ride Friend or the passenger, the Ride Friend shall request compensation or damages from the Company or the vehicle operator in accordance with the provisions of these Terms, the Travel Agency Act and other laws and regulations.
2.
Ride Friend shall not allow anyone who has not entered into the contract set forth in the preceding paragraph to ride in a vehicle operated for a chartered shuttle service.

Section 3: Facility Shuttle Service

Article 33 (Definition of Terms Used in Facility Shuttle Service)
The following terms used in the facility shuttle service shall have the following meanings.
(1) "Facility Shuttle Service" refers to a shuttle service that starts or ends at a facility provided by the Company.
(2) "Shuttle Service Contract" refers to a contract for the use of the facility shuttle service concluded between the Company and the shuttle provider. (3) "Affiliation" refers to the company, school or other facility to which the Ride Friend belongs.
Article 34 (Contents of the Facility Shuttle Service)
1.
The Company will provide the facility shuttle service to Ride Friend based on the shuttle contract concluded with the Affiliation.
2.
If separately specified by the Company, the Company may directly request payment of the usage fee or other charges from Ride Friend.
Article 35 (Application for Facility Shuttle Service)
1.
Ride Friend may apply to the Company for the facility shuttle service within the content of the shuttle contract and the maximum number of passengers, operation days, operation hours and operation area designated by the Company.
2.
Applications for the facility shuttle service must be made by the application deadline set by the Company in accordance with the application procedures set by the Company.
3.
The Company will notify the result of the application in the preceding paragraph as to whether or not the ride is possible in the manner specified by the Company. If an email is received stating that the ride is possible, the Company will transport the Ride Friend based on the content of the application and the content of the email notified by the Company.
Article 36 (Disclaimer for Facility Shuttle Service) Ride Friend agrees to the following disclaimer before using the facility shuttle service.
(1) If the vehicle is fully booked, you may not be able to use the service even if you apply. (2) If Ride Friend suffers damage due to the reasons listed in the previous paragraph, our company, the vehicle operator, and the affiliation will not be held responsible.

Section 4 General Provisions for Shuttle Service

Article 37 (Payment, etc. for Shuttle Service)
1.
Payment of the service fee for the shuttle service will be made based on the payment processing service provided by the collection agent.
2.
Our company will grant the collection agent the authority to receive the service fee for the shuttle service on our behalf.
Article 38 (Cancellation of Shuttle Contract) Ride Friend cannot cancel the shuttle contract after it has been established, except in cases specified by our company.
Article 39 (Matters to be observed when boarding a shuttle service)
1.
When boarding a shuttle service vehicle, Ride Friend must observe the following items. (1) If the person's body temperature is 37.5°C or higher or if there is any suspicion of other infectious diseases, Ride Friend must not board the vehicle. (2) Wear a mask when boarding the vehicle. (3) Disinfect hands with alcohol before boarding the vehicle.
2.
If Ride Friend is found to have been infected with COVID-19 or any other infectious disease designated by the Company after using the shuttle service, and there is a risk of onset of the disease or the incubation period during the use of the shuttle service, Ride Friend must immediately notify the Company of this fact.
Article 40 (Refusal to board, etc.)
1.
When boarding a shuttle service vehicle, Ride Friend must not fall under any of the following: (1) Failure to comply with the requirements set forth in Article 1 of the preceding article
(2) The amount of luggage exceeds the amount requested at the time of application
2.
In the case of the shuttle service, the Company may refuse to allow a Ride Friend to board the vehicle or refuse to continue the ride in the case of any of the items in the preceding paragraph or any of the items below. However, with regard to the reasons set forth in Article 2 of the preceding article, the Company may refuse to allow a Ride Friend to board the vehicle or refuse to continue the ride only if the Ride Friend does not wear a mask without a valid reason, such as illness, despite being asked to do so after carefully listening to the reason why the Ride Friend is not wearing a mask.
(1) If the Ride Friend is deemed to be a member of anti-social forces, etc.
(2) If the Ride Friend's clothing or belongings are extremely dirty and are deemed to be an obstacle to maintaining the hygiene of other Ride Friend
(3) Engaging in prohibited acts set forth in these terms and conditions
3.
Only in cases specified by the Company, a Ride Friend may board the shuttle service vehicle with a companion other than the Ride Friend.
Article 41 (Disclaimer for Pick-up Service)
1.
Ride Friends shall use the Pick-up Service only after agreeing to the following disclaimers. (1) You may be asked to wait at the departure point where the Ride Friend boards or at other departure points that the Ride Friend will pass through after boarding in order to wait for your fellow passengers.
(2) In the shuttle service, you cannot get off the bus midway, change the destination, or instruct or specify the route to the destination.
(3) If the Ride Friend does not arrive at the departure point by the time of the ride notified by our company, our company may consider the Ride Friend to have terminated the shuttle contract.
(4) The drop-off point or destination may be changed from the drop-off point or destination specified by the Ride Friend due to road conditions, etc.
(5) There may be a significant delay in the arrival time at the planned destination due to traffic congestion, road traffic conditions, etc.
(6) There may be cases where we are unable to provide a shuttle service due to unavoidable reasons.
(7) There is a possibility that baggage may be soiled or damaged during the ride.
2.
Even if Ride Friend suffers damage due to the reasons listed in the preceding paragraph, our company, the vehicle operator, and the affiliation shall not be held liable in any way, except as otherwise specified by these Terms and Conditions or laws and regulations.
3.
In the event of any trouble arising between Ride Friends or between a Ride Friend and a third party in connection with the shuttle service (including any of the troubles listed below), each Ride Friend shall resolve the matter at its own expense and responsibility, and the Company shall not be held liable in any way. (1) Vehicle accidents, failure to reach destination, route changes, and other troubles (2) Damages, etc. incurred by Ride Friends or third parties due to acts by other Ride Friends or vehicle drivers that violate laws, regulations, or these Terms (3) Other damages, etc. incurred by Ride Friends or third parties in connection with the shuttle service

Chapter 4 Food Delivery Service

Article 42 (Definition of terms in the food delivery service) The following terms used in the food delivery service shall have the following meanings.
(1) "Food delivery service" refers to the service by which the Company delivers restaurant food or beverages to Ride Friend.
(2) "Food delivery service contract" refers to the contract for the use of the food delivery service concluded between the Company and Ride Friend.
(3) "Takeout contract" refers to the contract concluded between a restaurant and Ride Friend, in which Ride Friend purchases takeout food or beverages from the restaurant.
(4) "Restaurant" refers to a party that sells takeout food or beverages in partnership with the Company.
Article 43 (Application for use of food delivery service)
1.
If Ride Friend wishes to use the food delivery service, the application shall be made in accordance with the application procedures specified by the Company.
2.
If the application is successful, Ride Friend agrees without reservation to these terms and conditions, the Privacy Policy, and all other conditions set by the Company, and a food delivery service contract is concluded.
Article 44 (Establishment of Takeout Contract) Ride Friend may offer to enter into a takeout contract under the conditions set by the restaurant through the food delivery service, and the restaurant may accept this offer. When the restaurant accepts, a takeout contract is concluded between Ride Friend and the restaurant. Ride Friend and the restaurant shall use the food delivery service at their own risk, fulfill their obligations under the takeout contract, and shall be fully responsible for all actions and their results in the performance of the takeout contract.
Article 45 (The Company's Role in the Food Delivery Service)
1.
The Company shall provide Ride Friend with the following services through the food delivery service. (1) Providing a venue and opportunity for matching RideFriend with restaurants
(2) Delivering food or beverages purchased by RideFriend to a location designated by RideFriend
2.
The provision of food or beverages from the restaurant to RideFriend is made based on a takeout contract concluded between the two parties.
3.
Our company is not a party to, or an agent of, the takeout contract, or acts as an intermediary. Except as otherwise provided in these Terms and Conditions, our company is not involved in the cancellation, termination, cancellation, or non-performance of the takeout contract.
Article 46 (Payment, etc. for Food Delivery Service)
1.
Payment of the service fee for the food delivery service and the consideration for the takeout contract shall be made based on the payment processing service provided by the collection agent.
2.
Our company shall grant the collection agent the authority to receive the service fee for the food delivery service on its behalf from RideFriend.
3.
The restaurant shall grant the collection agent and our company the authority to receive the consideration for the takeout contract on its behalf from RideFriend.
Article 47 (Cancellation of Food Delivery Service Contract)
Ride Friend cannot cancel the transportation contract after the Food Delivery Service Contract is concluded, except as otherwise specified by the Company.

Chapter 5 Arrangement Service

Article 48 (Definition of Terms in Arrangement Service)
The following terms used in the arrangement service shall have the following meanings.
(1) "Arrangement Service" means the service in which the Company acts as an agent, intermediary or intermediary for Ride Friend to provide transportation, accommodation, etc., on behalf of Ride Friend, on the commission of Ride Friend, through arranged travel or other forms.
(2) "Arrangement Contract" means the contract for the use of the arrangement service concluded between the Company and Ride Friend, and refers to the contract concluded when Ride Friend applies for individual arrangements.
Article 49 (Conditions for Arrangement Service) The conditions of the arrangement service shall be determined by the arrangement contract in addition to those set forth in these terms and conditions.
Article 50 (Disclaimer in Arrangement Service) Ride Friend shall use the arrangement service upon agreeing to the following disclaimers. (1) There may be cases where the Company is unable to arrange transportation, accommodation, or other services due to full vehicle availability, full room availability, or other reasons.
(2) In the case of a service arrangement, if the provision of transportation, accommodation, or other services arranged by the Company is suspended or delayed, closed, or for other reasons, or if the transportation, accommodation, or other services are not provided as scheduled, the Company shall not be obligated to arrange alternative services, pay damages, or bear any other responsibility.
(3) In the case of a service arrangement, if an accident or other trouble occurs in the transportation, accommodation, or other services arranged by the Company, causing damage to Ride Friend, the Company shall not be liable.
(4) In the case of a service arrangement, the Company shall not be liable for itinerary management, itinerary guarantees, or special compensation.

Chapter 6 General Provisions

Article 51 (Delayed Payment, etc.)
1.
If a Ride Friend does not make or delays a required payment in accordance with these Terms and Conditions, or if the credit card provided to the collection agent is suspended, the Company may suspend the use of the Service by the Ride Friend without notice to the Ride Friend, and may take the measures set forth in Article 62.
2.
If there is an outstanding payment obligation, the Company may entrust the collection of the outstanding payment obligation to a third party.
3.
If a Ride Friend fails to fulfill its payment obligation by the due date, the Company may claim late fees of 14.6% per annum from the Ride Friend. Article 52 (Refunds) The Service Fee paid by a Ride Friend to the Company shall not be refunded unless the Company deems it necessary.
Article 53 (Prohibited Acts)
1.
A Ride Friend shall not engage in the following acts when boarding a vehicle provided with the Service or while boarding the vehicle. (1) Committing illegal acts such as assault, intimidation, confinement, theft, or damage to property against other Ride Friends, passengers, or drivers. (2) Committing acts that violate or may violate the image rights, reputation rights, privacy rights, or other rights or interests of other Ride Friends, passengers, or drivers. (3) Committing acts that harass or offend other Ride Friends, passengers, or drivers. (4) Committing acts that violate public order and morals or that may harm good morals. (5) Committing acts that violate the purpose or objective of these Terms and Conditions or the Service. (6) Committing nuisances to drivers or passengers. (7) Possessing items prohibited under Article 52 of the Transportation Regulations for Passenger Car Transportation Business. (8) Becoming so intoxicated or seriously ill that it is difficult to walk without assistance. (9) Smoking in the vehicle or not complying with the driver's request to stop when attempting to smoke. (10) Any person other than a Ride Friend attempting to ride in place of a Ride Friend. (11) Any other act that the driver, our company, or a person designated by our company deems extremely inappropriate for a Ride Friend to ride.
2.
If a Ride Friend discovers any of the acts listed in the preceding paragraph, they must report the same to our company in the manner specified by our company.
3.
Our company shall not be liable for any damages caused to other Ride Friend, their passengers, or third parties as a result of a Ride Friend engaging in any of the prohibited acts specified in paragraph 1.
4.
Ride Friend shall not engage in the following acts in relation to the use of this service. (1) Sexual harassment, moral harassment, power harassment, or other harassment against other Ride Friends
(2) Any act that violates or may violate the rights of the Company, other Ride Friends, or third parties (including intellectual property rights such as copyrights, trademarks, patents, etc., rights of reputation, privacy, portrait rights, and other legal or contractual rights)
(3) Any act that is abusive, slanderous, or threatening towards the Company, other Ride Friends, or other third parties
(4) Any act that is fraudulent towards the Company, other Ride Friends, or other third parties
(5) Any act that posts false information on the Service
(6) Any act that uses an account fraudulently, such as letting someone else use your account
(7) Any act that impersonates the Company, other Ride Friends, or other third parties
(8) Any act that may damage the credibility of the Company, other Ride Friends, or other third parties, any misleading act, any discriminatory act, or any fraudulent act
(9) Any act that uses automated means to access or obtain data
(10) Any act that attempts to access data that does not have permission to access
(11) Actions that impede the Company's business
(12) Actions that cause disruption to the Company's system and the provision of this service by sending viruses, unauthorized access, etc.
(13) Solicitation to network businesses, multi-level marketing, pyramid schemes, etc.
(14) Attempts to induce affiliates using this service, or pasting links that do not match the purpose
(15) Actions that violate or may violate laws, public order, good morals, these terms, or the purpose of this service
(16) Any other actions that the Company deems inappropriate
Article 54 (Company Disclaimer)
If any disputes, such as lawsuits, claims, or demands, arise between Ride Friends and other Ride Friends in relation to this service, they shall be resolved at their own responsibility and expense, and the Company shall bear no responsibility whatsoever and shall have no obligation to take any measures to resolve such disputes, such as mediation, conciliation, arbitration, or other dispute resolution measures.
Article 55 (Ownership of Rights, etc.) All intellectual property rights, portrait rights, publicity rights and other rights (hereinafter referred to as "Intellectual Property Rights, etc.") relating to all elements constituting the Service belong to the Company or to those who have granted licenses to the Company, and the license to use the Service based on the registration set forth in these Terms of Use does not mean the license to use the Intellectual Property Rights, etc. of the Company or those who have granted licenses to the Company in relation to the Service. Ride Friend shall not, for any reason, take any action that may infringe the Intellectual Property Rights, etc. of the Company or those who have granted licenses to the Company (including, but not limited to, disassembly, decompilation, reverse engineering).
Article 56 (Use by the Company)
1.
Photographs, documents, information, etc. posted or published by Ride Friend in connection with the Service (hereinafter referred to as "Ride Friend Posts") may be freely used by the Company and those designated by the Company for the purposes of advertising, operation, research and development, and announcement of the Service.
2.
The Ride Friend who posted or published the Ride Friend Posts shall bear all responsibility for such posts, and the Company shall not check the content, quality, accuracy, credibility, legality, timeliness, usefulness, etc. Furthermore, the Company makes no guarantees regarding the same, and shall not be liable for any damages incurred by Ride Friend or any third party as a result of the use of Ride Friend Posts by Ride Friend.
3.
The Company shall not be obligated to back up Ride Friend Posts. If it is necessary for Ride Friend to back up Ride Friend Posts, the Ride Friend shall do so at its own expense and responsibility.
4.
If the Company determines that a Ride Friend has violated these Terms or engaged in inappropriate conduct in light of these Terms or the purpose and objectives of the Service, the Company may modify or delete the Ride Friend Posts posted by the Ride Friend without prior notice.
5.
The Company may compile and analyze Ride Friend's usage records of the Service, prepare statistical data, etc., and use such statistical data, etc. without any restrictions.
Article 57 (No guarantees, costs of facilities, etc.)
1.
We do not guarantee, either explicitly or implicitly, that the Service and Content (including the Content posted by Ride Friend on the Service) are free from defects (including defects in safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security, etc., errors and bugs, infringement of rights, etc.), and shall provide the Service as is.
2.
The preparation and maintenance of computers, smartphones, software and other equipment, communication lines and other communication environments necessary to receive the Service shall be carried out at Ride Friend's expense and responsibility. We shall not be liable for any damages caused to Ride Friend or third parties by the computers, smartphones, software and other equipment, communication lines and other communication environments used by Ride Friend.
3.
Ride Friend understands that when using the Service, it may go through various networks, and that depending on the connected network or equipment, the content of data, signals, etc. may be changed in order to connect to or pass through them, and shall use the Service with the understanding that the Company shall not be liable for any such changes. Any input made by RideFriend via the Internet line shall be deemed to be valid at the time when our system receives the data related to the input and the contents of the input are reflected in our system. Our company shall not be liable for any failures, errors, bugs, etc. of the Internet line.
4.
RideFriend shall take security measures such as preventing computer virus infection, unauthorized access, and information leakage at its own expense and responsibility, according to its own usage environment of this service. Our company does not guarantee that the content related to this service does not contain computer viruses, etc. Our company shall not be liable to RideFriend or any third party for damages caused by the inclusion of computer viruses, etc. in the content related to this service.
5.
When RideFriend downloads or installs software, etc. on RideFriend's computer, smartphone, etc. at the start of using this service or during the use of this service, RideFriend shall take sufficient care to prevent the loss or modification of information held by RideFriend, or the breakdown or damage of equipment, etc., and our company shall not be liable for any such damages caused to RideFriend.
6.
This service may link with external services, but such linkage is not guaranteed, and the Company shall not be held liable in any case where the Service is unable to link with an external service. If this service links with an external service, RideFriend shall comply with the external terms of use at its own expense and responsibility, and even if a dispute arises between RideFriend and the external business operating the external service, the Company shall not be held liable in any case for such dispute.
7.
The Company shall not be obligated to back up RideFriend's information related to this service. If it is necessary to back up such information, RideFriend shall do so at its own expense and responsibility.
Article 58 (Company's Liability for Damages) The Company shall not be liable for any compensation for damages suffered by RideFriend in connection with this service. Even if the Company is liable for damages to RideFriend for any reason, the Company's liability for compensation shall be limited to the total amount of fees set forth in these Terms and Conditions that the Company actually received from RideFriend during the period of the past three months prior to the time the damage occurred, among the damages caused to RideFriend due to breach of contract or tort caused by the Company's negligence (excluding gross negligence). However, this does not apply if otherwise specified in these Terms.
Article 59 (Ride Friend's Liability for Damages)
If Ride Friend violates these Terms, whether intentionally or negligently, the Ride Friend shall bear all responsibility, including liability for damages to other Ride Friend and third parties who suffer damage as a result of the violation. If Ride Friend causes damage to the Company as a result of such violation, Ride Friend shall compensate for such damage.
Article 60 (Force Majeure)
1.
The Company shall not be liable for any delay or impossibility of performance of all or part of the Service Agreement (excluding monetary obligations) due to earthquakes, typhoons, tsunamis, and other natural disasters, wars, riots, civil unrest, terrorist acts, epidemics, the establishment, amendment, or repeal of laws and regulations, orders or dispositions by public authorities, other government actions, labor disputes, accidents in transportation and communication lines, or other force majeure.
2.
If the events set out in the preceding paragraph occur and there are reasonable grounds for deeming it difficult to achieve the purpose of these Terms, the Company may terminate all or part of these Terms.
Article 61 (Confidentiality)
RideFriend shall treat any information disclosed by the Company in connection with the Service at the request of the Company to treat it as confidential as confidential information, unless the Company has given prior written consent, and shall not use it for purposes other than those of the Service or disclose or leak it to third parties.
Article 62 (Cancellation of RideFriend Registration, etc.)
1.
If RideFriend falls under any of the following items, or if the Company determines that RideFriend falls under any of the following items, the Company may cancel RideFriend registration, refuse access to all or part of the Service, or suspend use, without prior notice. The Company shall not be obligated to explain the reasons. In addition, the Company may carry out any checks that the Company deems necessary to confirm that RideFriend does not fall under any of the following items, and may take measures such as refusing access to all or part of the Service or suspend use until the checks are completed.
(1) If you violate laws and regulations or these Terms and Conditions (2) If we determine that the information you registered is false (3) If you fail to follow the procedures required by these Terms and Conditions or contact us (4) If the information you registered overlaps with existing registrations (5) If it is discovered that the registered email address or other contact information is no longer available (6) If RideFriend falls into a state of late payment, excessive debt, insolvency, suspension of payment, or insolvency (7) If you cause undue inconvenience to other RideFriends or third parties (8) If it is discovered by the financial institution or otherwise that there is an illegal, inappropriate, or other problem with the account of the registered financial institution (9) If any of the reasons for refusal of registration set forth in Article 4, Paragraph 3 apply (10) If RideFriend, either by itself or through a third party, makes violent demands, unreasonable demands beyond legal responsibility, uses threatening words or violence, spreads rumors, uses fraudulent means, or uses force, thereby damaging credit or disrupting business (11) For any other reason that the Company deems the Ride Friend to be unsuitable.
2. The Company may prohibit the Ride Friend who has received the measures set out in the preceding paragraph from using the services provided by the Company in the future.
3. The Company shall not be liable for any damages incurred by the Ride Friend as a result of the measures set out in this Article, and shall not refund any fees or other refunds stipulated in these Terms and Conditions.
Article 63 (Suspension, Change, Termination, etc. of the Service)
1.
In any of the following cases, the Company may suspend or interrupt the use of the Service in whole or in part without prior notice to Ride Friend. (1) When regular or emergency inspection or maintenance work is performed on the computer system related to the Service (2) When the computer, communication line, etc. is stopped due to an accident (3) When the operation of the Service becomes impossible due to force majeure such as fire, power outage, natural disaster, etc. (4) When an external service experiences trouble, interruption or suspension of service provision, suspension of cooperation with the Service, change of specifications, etc. (5) When the Company deems it necessary to suspend or interrupt the Service for any other reason
2.
The Company may change the content of the Service and terminate its provision at its convenience without prior notice to Ride Friend.
3.
The Company shall not be liable for any damages incurred by Ride Friend as a result of the measures taken under this Article.
Article 64 (Cancellation of Ride Friend's Membership)
1.
Ride Friend may cancel his/her membership by requesting cancellation to the Company and if approved by the Company. However, if a Ride Friend has not yet paid the fees set forth in these Terms and Conditions, he/she cannot withdraw from the Service. If he/she wishes to withdraw from the Service, he/she must resolve these issues and then submit a request to withdraw from the Service to the Company.
2.
If a Ride Friend withdraws from the Service, he/she agrees that he/she will no longer be able to use the Service and that the fees set forth in these Terms and Conditions will not be reduced or refunded.
3.
The Company shall not be liable for any damages incurred by Ride Friend as a result of the measures taken under this Article.
Article 65 (Period of validity) This Agreement shall come into effect on the date on which the Ride Friend registration under Article 4 is completed, and shall remain valid between the Company and Ride Friend until the earlier of the date on which the Ride Friend's registration is cancelled, the date on which the Ride Friend withdraws from the Service, or the date on which the provision of the Service is terminated. However, even after the termination of this Agreement, the provisions necessary for the performance of the obligations under this Agreement shall remain valid.
Article 66 (Notices and Contact)
1.
Any notices or contacts from the Company to Ride-friend regarding the Service shall be posted on an appropriate location on the website or application operated by the Company or by other methods that the Company deems appropriate. When the Company deems it necessary to notify or contact Ride-friend individually, the Company may do so by messaging, email, postal mail, telephone, etc. to the email address, address, or telephone number registered with the Company. The Company shall not be liable for any damages arising from non-delivery or delayed delivery of notices or contacts from the Company.
2.
If Ridefriend needs to notify, contact, or inquire with the Company, the Company shall use a posting on an appropriate location on the website or application operated by the Company or other methods that the Company deems appropriate, and shall not make phone calls or visits. When such notices or inquiries are made, the Company may verify the identity of the Ridefriend by methods determined by the Company. In addition, the Company may use methods that the Company deems appropriate for responding to inquiries, and Ridefriend may not decide on the method of response.
Article 67 (Transfer of status under this Agreement)
1.
RideFriend may not assign, transfer, pledge, or otherwise dispose of its status under this Agreement or its rights or obligations under these Terms to a third party without the prior written consent of the Company.
2.
If the Company transfers the business related to this Service to another company, the Company may transfer its status under this Agreement, its rights and obligations under these Terms, as well as RideFriend's registration information and other information regarding RideFriend to the transferee of the business transfer, and RideFriend shall agree in advance to such transfer in this paragraph. The business transfer stipulated in this paragraph includes not only ordinary business transfers, but also company splits and any other cases in which a business is transferred.
3.
RideFriend recognizes and agrees that if another company comprehensively succeeds to the Company's rights and obligations through a merger or other transaction, the Company's status under these Terms, its rights and obligations under these Terms, as well as RideFriend's registration information and other information will also be succeeded to the other company as a result of the merger or other transaction. Ride Friend acknowledges and agrees that even if there is a change in the Company's shareholders due to a share transfer, share exchange, share transfer, etc., such share transfer, share exchange, share transfer, etc. will not affect the status under these Terms and Conditions or the rights and obligations hereunder.
Article 68 (Exclusion of transactions with anti-social forces, etc.)
1.
Ride Friend and the Company shall each promise the other party the following items. (1) The party is not an antisocial force, etc. (2) The party does not have the following relationships with antisocial forces, etc. A. Relationships that are deemed to be using antisocial forces, etc. with the purpose of obtaining wrongful benefits for itself or a third party, or with the purpose of causing damage to a third party B. Relationships that cooperate with or are involved in the maintenance or operation of antisocial forces, etc., such as by providing funds, etc., or convenience to antisocial forces, etc. (3) The party's officers (directors, executive officers, corporate auditors, advisors, chairpersons, and other persons who are substantially involved in management, regardless of title) are not antisocial forces, etc., and do not have relationships with antisocial forces, etc. that should be socially criticized (4) The party will not allow antisocial forces, etc. to use its name to enter into this Usage Agreement (5) You will not commit the following acts in relation to this Agreement, either by yourself or through a third party.
A. Violent demands
B. Unreasonable demands that exceed legal responsibility
C. Threatening words or actions or using violence in relation to transactions
D. Spreading rumors, using fraudulent means or force to interfere with the other party's business or damage their credibility
E. Other acts equivalent to the preceding items
2.
If either RideFriend or our company falls under any of the following, the other party may terminate this Agreement without any notice.
(1) If it is found that a representation has been made that is contrary to the commitments in the preceding paragraphs 1 to 3.
(2) If it is found that a contract has been made that is contrary to the commitment in the preceding paragraph 4.
(3) If an act is performed that is contrary to the commitment in the preceding paragraph 5.
3.
If this Agreement is terminated pursuant to the provisions of the preceding paragraph, the party whose contract has been terminated shall compensate the other party for any damages suffered by the other party.
4.
In the event that this Agreement is terminated pursuant to the provisions of paragraph 2, the person whose Agreement has been terminated shall not make any claim against the other party for damages arising from the termination.
Article 69 (Special Provisions for Partner Business Members) With regard to Ride Friends (hereinafter referred to as "Partner Business Members") who have contracted for services provided by the partner businesses listed in Appendix 1 (hereinafter referred to as "Partner Business Members"), have applied to join this Service after accepting these terms and conditions through the platform provided by the partner business, and whose membership has been approved by our company, the following items shall take precedence, notwithstanding the provisions of these terms and conditions. (1) Payment of the service fee for this service may have to be made through the platform of the affiliated business.
(2) The affiliated business member agrees without objection to the transfer by the Company of the service fee and other debts to the Company associated with the use of this service to the affiliated business member, and will pay the affiliated business member any claims made by the affiliated business member under these terms and conditions without objection.
(3) The Company may share the usage record and declaration contents of the affiliated business member with the affiliated business member in order to respond to claims under the previous paragraph and to reports, requests and other inquiries made by the affiliated business member to the affiliated business member.
(4) With regard to the intention of the affiliated business member made by entering the ID and password issued by the affiliated business member on the platform provided by the affiliated business member, the Company may deem such intention to be a genuine expression of intention by the affiliated business member himself, and the affiliated business member shall not object to this.
(5) The handling and purpose of use of the personal information of the affiliated business member will be stipulated in the privacy policy.
(6) Cancellation of your membership in an affiliated business platform does not mean you have cancelled your membership in the Service. If you wish to cancel your membership in the Service, you must submit a cancellation request to the Company.
(7) Members of affiliated businesses cannot use coupons issued by the Company.
(8) In the event of a discrepancy between these Terms and the terms of use separately stipulated by the affiliated businesses, these Terms shall take precedence.
Article 70 (Provision of information on the website)
In relation to the conclusion of contracts related to package tours, custom-order package tours, arranged travel contracts, and other travel services stipulated in the Travel Agency Act, instead of providing a written explanation of the terms of trade stipulated in Article 12-4, Paragraph 2 of the Travel Agency Act and a written document stating the contents of the contract stipulated in Article 12-5, Paragraph 1 of the same Act, the Company shall provide the information to be included in these documents by posting it on a designated page of the Company's website or the website related to this service, and Ride Friend shall agree to this in advance.
Article 71 (Entire Agreement) These Terms constitute the entire agreement between us and RideFriend regarding the matters contained herein, and take precedence over any prior agreements, representations, and understandings, whether oral or written, between us and RideFriend regarding the matters contained herein.
Article 72 (Severability) Even if any provision or part of these Terms is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and the remaining parts of the provisions that are determined to be invalid or unenforceable will continue to be in full force and effect, and we and RideFriend will endeavor to amend the invalid or unenforceable provision or part to the extent necessary to make it legal and enforceable, and to ensure that the intent of the invalid or unenforceable provision or part and the legal and economic effects are equivalent.
Article 73 (Language) The official text of these Terms is Japanese, and any translations of these Terms into other languages are merely for convenience of reference and shall have no effect.
Article 74 (Governing Law and Jurisdiction) The governing law of these Terms and Conditions shall be the laws of Japan, and the Tokyo District Court shall be the exclusive court of first instance for any disputes arising from or related to these Terms and Conditions.
Article 75 (Discussion and Resolution) If any matter not specified in these Terms and Conditions or any doubts arise regarding the interpretation of these Terms and Conditions, the Company and Ride Friend shall promptly seek a resolution through consultation in accordance with the principle of good faith.
[Established on June 15, 2018] [Revised on November 11, 2020] [Revised on February 8, 2021] [Revised on October 14, 2021] [Revised on June 1, 2023]
Appendix 1
Partner Name
Service Name
Member Name
MaaS Global Ltd.
Whim
Member of Whim
ShareTomorrow Ltd.
&MOVE Nihonbashi
Member of &MOVE